Jul 09 00:02 (PDT)
Dylan, I have a serious question about the mid-roll ads. I'm hoping you'll give me a straight answer on this. You know I don't like them, but that's not what this question is about. I had a channel on but I was doing other things so I had the channel volume muted. But then the ad came on and it was NOT muted. In fact, it was very loud. Volume turned up to the max. So here's my question: Is that the way it is supposed to be? You're going to hear the ad even though you have the channel volume muted? I'm hoping you're going to tell me, no, that's not the way we want it and it will be fixed. I'm afraid you're going to tell me just the opposite. IF the answer is that the channel volume (and muting) does not and will not affect the ad volume, I hope JTV realizes how user-UNfriendly that would be. On YouTube, for instance, if you have the video player muted, any ad that plays is also muted. That's the way it should be on JTV.
Dylan Reichstadt (Justin.tv Support Center)
Jul 09 15:26 (PDT)
Hey Gil,
Thanks for the feedback. I'll check with our Director of Ad Ops and see if the mid rolls recognize the volume of the player. I agree this would be an annoyance and will let you know when I hear back.
Regards,
Dylan Reichstadt
--
Dylan Reichstadt | Justin.tv | Lead Administrator